Standard Terms & Conditions
Please place your quote number on all purchase orders.
By placing an order for this quote, terms and conditions are acknowledged and supersede any terms and conditions on purchase orders.
Axia Sourcing (AXIA) does warranty products (with exception of Renau Electronic Laboratories products), to be free from manufacturers defect due to construction and/or workmanship for the period of six (6) months. AXIA does not warranty the suitability nor the functionality of any product manufactured to the customer’s own internal specifications or documentation.
Customer Receiving Inspection Criteria:
Customer must contact AXIA, in writing, within one (1) calendar month of the date received for the material to qualify for a valid RMA process on the complete order/lot received.
Return Material Authorization Request (RMA) Policy:
When a customer has received a written approval from AXIA:
A: AXIA will issue an RMA number to the customer with a return address and instructions. The customer must return the identified material, after receipt of the RMA number, within one (1) calendar month. instructions: The customer must return the identified material, after receipt of the RMA number, within one (1) calendar month.
B: AXIA will respond with a disposition statement within one (1) calendar month after receipt of return material with the proper RMA number attached. The only approved status options will be: 1) Credit issued for ‘X’ number of units, or 2) Replacements will be issued for ‘X’ number of units, or 3) No problem found, units returned.
C: Customer will not be able to apply any credits to the associated invoice against the RMA issued until AXIA issues the disposition status.
Reschedule of Delivery:
Material already secured on the customer’s purchase order and warehoused for delivery, may be rescheduled under the following circumstances:
A: Within 30 days of scheduled delivery – items cannot be rescheduled or canceled.
B: Within 31 to 60 days of scheduled delivery – items can be rescheduled for delivery up to 30 days, but not canceled.
C: Within 61-90 days of scheduled delivery – items can be rescheduled for delivery up to 45 days, but not canceled.
D: Items more than 91 days of scheduled delivery – are negotiable for future scheduled deliveries, but not canceled. 50% tooling/setup to be paid in advance prior to the manufacturing of first article samples.
Blanket purchase order:
A: Blanket purchase order required to lock-in prices for the manufacturing of first article samples.
B: Blanket purchase order subject to first article approval.
C: Customer shall provide first article approval within 14 days of receipt from Axia Sourcing.
D: Total blanket purchase order to be consumed within 1 year of placing Blanket Purchase Order. Release dates and quantities are to be set at the time order is placed. Total blanket purchase order is to be removed from Axia Sourcing inventory and shipped to PO ship-to location within 12 months of product receipt at Axia Sourcing Valencia warehouse or product can be discarded at the discretion of Axia Sourcing.
E: Minimum release order quantity: The quantity ordered divided by number of releases in box multiple.
F: Warehousing option included in the price.